CANCELLATION POLICY
Cancellations must be made in writing to pam.mild2wild@gmail.com and the following must be taken note of: Any cancellation made to an activity booking within 14 days of the commencement of the activity for an individual is subject to the forfeit of 100% of the activity cost.
Any cancellation made to an activity booking outside of 14 days of the commencement of the activity for an individual, a 50% refund or Gift voucher to make a booking on a later date. Refund is given via EFT to a South African Bank account, or via the means the original payment was made for international clients.

Should Mild2Wild Adventures need to cancel an activity due to unforeseen and legitimate circumstances, Mild2Wild Adventures retains the right to transfer the activity time and/or date or make a refund in full.
Should there be any discrepancies with regards to payments, or should a refund be in order, this must be transacted and finalized within 30 days of activity date. Mild2Wild Adventures reserves the right to issue a Gift voucher/Activity Credit in replacement of a refund. All refunds are given via EFT to a South African Bank account, or via the means the original payment was made for international clients.
Mild2Wild Adventures will not be held liable for any additional costs incurred for the postponement of activities. This includes but is not limited to; travel expenses, accommodation, park conservation fees and levies.

Terms And Conditions
Detailed description of goods and/or services: Mild2Wild Adventures is a business in the activity industry.
Return and Refunds policy
The provision of goods and services by Mild2Wild Adventures is subject to availability. In cases of unavailability, Mild2Wild Adventures will refund the client in full within 30 days.
Customer privacy policy
Mild2Wild Adventures shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
Payment options accepted
Payment may be made via Visa, MasterCard credit cards or by bank transfer into the Mild2Wild Adventures bank account, the details of which will be provided on request.